You should never get a bill for services that are authorized. If a bill from a doctor or medical facility arrives in the mail, then it may be a mistake and PacFed can fix it.
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“Surprise billing” is an unexpected balance bill. This can happen when you can’t control who is involved in your care—like when you have an emergency or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider.
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